Recent developments for Analytical Instrument dealers in 2021.
Onset of Covid-19 pandemic has been a major turning point for various businesses. Yet Pharmaceutical sector is booming due to increased awareness and focus being shifted on healthcare industry.
Recent developments in field of analytical instrument
dealers has seen a shift and introduction of online
platform has led to digital sales and training.
There are various analytical instrument dealers in market for
HPLC, MS, GC, etc. For HPTLC, Anchrom has the major market share since they are
the best HPTLC supplier in India.
CAMAG HPTLC is Swisss made analytical instrument with best
technology backed by Anchrom’s 40 plus years of service and support. Our HPTLC
instruments run more than 10 years due to its quality.
In 2021, we have adopted a customer centric approach for
training and sales. We have arranged webinars with academia and industry due to
travel restrictions because of lockdown from our India Specific HPTLC
Application Lab in Mumbai.
Introduction of Government e-Marketplace (GeM) portal has
enhanced transparency for our various government buyers/ PSUs.
Also, customer support through TeamViewer/
AnyDesk applications helped customers instantly in their analysis queries. If
they were stuck in middle of any analysis/ service issues our Lab Team and
Service was quick to jump in and guide them through.
Adoption of digitization was a major
development for Anchrom. Customer satisfaction has been our priority since our
inception and thanks to the digital tools available with us not a single
customer was left dissatisfied.
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